Store Manager

The store manager is responsible for: overall store operations, maximizing sales and profit through active customer retention, inventory control, human resource management, and minimizing operating expenses and payroll. The store manager should maintain a high degree of confidentiality due to the access of proprietary and sensitive company information.

Principal Responsibilities

  • Create and maintain a customer friendly environment by actively promoting a positive customer service attitude among all employees. As well as continuously building new relationships with customers.
  • Maintain operating standards, including adequate product knowledge, product merchandising, and overall facility cleanliness.
  • Analyze business trends and develop and implement plans to meet or exceed sales goals and objectives.
  • Control payroll, operating expenses and provide work schedules for all employees in regards to ½ days, vacations, and holidays.
  • Maintain appropriate inventory levels and adjustment documentation in coordination with store supervisor and warehouse manager.
  • Ensure compliance with all policies and procedures through regular staff meetings and daily store walk-throughs; participate in periodic audits of inventory and store operations in coordination with corporate audit department.
  • Continuously evaluate and react to internal performance issues and actively recruit new employees.
  • Provide on-going training to store management and/or sales personnel in all aspects of the business. Coordinate training and development of all shop personnel in conjunction with the service manager.
  • Ensure all equipment is maintained.
  • Any other responsibilities as assigned by store supervisors.

Essential Requirements

  • Ability to process customers and inventory information through computer based POS system.
  • Ability to work varied hours/days depending on the demands of the business.
  • Have a valid driver’s license.
  • Maintain a professional appearance .

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